Fitbit customers angry company ignored complaints after latest tech update ruined devices

For the past month, Fitbit remained silent while customer complaints mounted over a recent software update for its Charge 2 fitness tracker that ruined some devices. But on Tuesday, in the wake of a CBC News investigation, the San Francisco-based wearable technology company acknowledged there's a problem.
Read more: https://www.cbc.ca/news/business/fitbit-charge-2-firmware-update-battery-1.5258511?__vfz=medium%3Dsharebar?source=Snapzu