Tuesday, 27 August 2019

How four rotten packets broke CenturyLink's network for 37 hours, knackering 911 calls, VoIP, broadband

How four rotten packets broke CenturyLink's network for 37 hours, knackering 911 calls, VoIP, broadband

A handful of bad network packets triggered a massive chain reaction that crippled the entire network of US telco CenturyLink for roughly a day and a half. This is according to the FCC's official probe [PDF] into the December 2018 super-outage, during which CenturyLink's broadband internet and VoIP services fell over and stayed down for a total of 37 hours. This meant subscribers couldn't, among other things, call 911 over VoIP at the time – which is a violation of FCC rules, and triggered a formal investigation.
Read more: https://www.theregister.co.uk/2019/08/20/centurylink_outage_report_fcc/?source=Snapzu

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