What you sound like to a Sysadmin

We all know that what we say is only a part of what we actually communicate. Like a good doctor, a trained Sysadmin starts an assessment and diagnosis of your problem before you even reach their desk (and then, in some cases, come round the desk, lean over, read everything on the monitor and then touch it for no reason – you know who you are). Whatever you say, the chances are they've heard it before, believed it, been burned, and vowed never to believe it again.
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